Are you interacting with your customers online?

There’s a webinar happening over at Mzinga next Tuesday (free) about the importance of cultivating, monitoring, and managing your online conversations.

Topics will include:

• Key components of effective community management

• Multiple moderation techniques and advice on which are best for your business

• Industry statistics on the link between moderation and management and community success

• Featured case studies from leading brands with thriving communities

Date and Time:

September 9, 2008, 2.30 E.T (Check current time here)

Register here

Speakers:

Scott Monty: Head of Social Media, Ford Motor Company
Scott on Twitter

Mike Pascucci: Director of Moderation Services, Mzinga,
Mike on Twitter

Aaron Strout (Moderator)
Aaron on Twitter

Note: There’s an interesting and related post over at Jeremy Owyang’s blog you should take a look at: Why some don’t need to join the conversation

Claudia – this one’s for you

Story via: Scott Monty’’s blog

Image: Brian Solis

FeedBurner lets you see the e-mail addresses of your subscribers, and even allows you to download them to your computer, so you can count them, graph them, as is your want. However, it’s not as easy as it should be.

This post is a step by step guide to exporting the e-mail addresses of your subscribers to Microsoft Excel - just remember, don’t abuse the privilege of having access to people’s e-mail addresses.  If you spam them, they may unsubscribe.

How to Export E-Mail Addresses From FeedBurner

Step 1: Select your feed

Select the feed which you want to view the e-mail subscription for.

We will use our “My Feed” feed - the names have been changed to protect the innocent.

Step 2: See More About Your Subscribers

Select “See more about your subscribers”.

Step 3: FeedBurner Email Subscriptions

Within the “Email Subscriptions Services” section select “FeedBurner Email Subscriptions”.

Step 4: Manage Your Email Subscriber List

Select “Manage Your Email Subscribers List”

Step 5: Export to Excel

Select “Excel” as the export type.  If you don’t have an application which can read Excel XLS files, then you can download the subscriber list as a text file in CSV ( Comma Separated Values) format.

Step 6: Save As

Save the file to your computer now rather than later from within the application used to view the file.

Yep, we use Firefox, as do most of the people who read our blog.

Step 7: Browse

Browse to the folder you wish to save the file to.

Step 8: Download Complete

Wait for the file to be downloaded - should be quick.  If your file is considerably large then congratulations, you must have lots of subscribers.

Step 9: Opening Downloaded File

Open the file downloaded.  Either double click the entry, hit Enter, or right click and select Open.

Step 10: Viewing Subscriber List in Excel

The data can now be viewed and manipulated within Excel.

Step 11: Sorting Subscriber List in Excel

if you want to sort the data, so that all the Active e-mail subscribers are at the top for example, then make sure you are within any of the data cells, select Data - Sort and then select “Status” as the first column to sort by.

Don’t Spam

Remember, don’t abuse the privilege of having access to your subscriber’s e-mail addresses.

Once upon a time BlogWell didn’t take so much time to maintain

As it is now taking more of our time - and we do want to continue as we have a pretty neat little community here - we’ve decided to try and make a few dollars via advertising.

We will do our best to make sure they are not huge epileptic fit inducing experiences for you, but if you find anything that’s offensive, or just doesn’t fit, please let us know.

We made the BIGLIST of SEO and SEM blogs this week, so a humungous Thank you! to the TopRank team for including us.

If you don’t know what the Biglist is, take a look - it’s worth your time and definitely a great resource.   You’ll find a well maintained and frequently updated list of blogs that cover a variety of Internet marketing topics such as SEO (search engine optimization), PPC (pay per click), blog marketing, marketing with social media, online public relations.

My plan is to hunt down Lee Odden [so badly want this shirt] the next time we’re in the same place together and hit him up for advice on blog and feed optimization.

Fingers crossed you’ll be reading a post in the near future.

So, if you’ve got specific blog/feed SEO questions, please leave them in the comments and I’ll gladly include them if I can grab him.

Code monkeys, SEO monkeys, blogging monkeys - we need more of all of them!

Thanks to Kevin Muldoon for pointing this out; see more fun blogging images at Blogging Tips